QA Officer - Insurance - Macclesfield
A Quality Assurance Officer is required by an exciting technology driven financial services business, looking to take advantage of the ever growing FinTech movement. Candidates can expect a salary of up to £25,000.
We're looking for an experienced quality assurance officer looking for a new challenge. The candidate must be CeMAP qualified and have a desire to grow with the role, we envisage this role becoming a QA manager position as the team expands.
You will support line managers in completing call monitoring and file checks, reporting back live time and completing MI on a range of different areas.
You will be responsible for listening to and auditing a variety of internal advice activities and applying a framework of objective criteria to make appropriate assessments.
You will complete call monitoring assessing compliance, soft skills areas, missed opportunities and ensuring that the customer journey is followed.
- Quality assurance or similar role experience, minimum of 12 months
- Impeccable attention to detail
- CeMAP qualified
- Mortgage industry knowledge
CV Screen is working with a leading financial company. The company have a track record of success and have an excellent reputation within their marketplace.
Basic salary to £25,000 + benefits
Please email your CV through to firstname.lastname@example.org in strict confidence.
Job ref: 12363
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